For questions or support, please email contact@jacquelinemaddison.com.
Book Purchases include physical books or eBooks available for purchase on www.JacquelineMaddison.com. eBooks provide access to digital content downloadable from the website, subject to change at the seller’s discretion.
All prices are in USD unless otherwise stated. International orders may be subject to local customs duties or taxes in the destination country, which are the responsibility of the customer. Foreign currency pricing is updated monthly to reflect exchange rates. Payment details must be verified before your order is processed unless otherwise arranged. We reserve the right to reject any order at any time.
You are responsible for ensuring the validity of provided credit card details. If payment is not received within 30 days, your order may be canceled. You agree to pay the price stated at the time of your order and, if applicable, the billing frequency for recurring orders (e.g., subscription-based digital content) if selected in your account settings. All charges, except as specified in the Cancellation policy, are non-refundable.
For gift purchases, the purchaser must ensure the recipient’s email address and details are correct at the time of purchase. Gift recipients must provide their shipping address to receive physical books. Gift purchases are non-refundable but may be transferred to another recipient via your account settings. Jacqueline Maddison reserves the right to change prices and fees at any time, with 30 days’ notice for changes to recurring digital content orders. Promotions and discounts are determined at the time of order. Third-party purchases may have different terms.
For recurring digital content orders, renewal reminders are sent before the term expires to ensure uninterrupted access. Auto-renew orders will be charged to the provided credit card unless you deselect Auto-renew in your account settings or notify us to cancel. If Auto-renew is disabled, your access will expire at the end of the term. To check your order status, log in to www.JacquelineMaddison.com, go to ‘My Account,’ and select ‘Orders.’
Physical book orders begin processing as listed in the product description. Delivery may take up to 8 weeks, using surface mail in the U.S. and sea mail for international orders. We are not responsible for items lost by international postal services. Orders from high-risk credit countries (as determined by Jacqueline Maddison) may take up to 6 months for delivery. For delivery issues, contact contact@jacquelinemaddison.com.
To cancel a physical book order before shipment, notify us via email and cancel through your account dashboard. eBook purchases are non-refundable due to their digital nature. Login details for eBooks must not be shared; misuse may result in order termination without refund.
Refunds are issued only for physical books damaged upon arrival. Contact us within 3 days of receipt to arrange a replacement or refund. Return the damaged book, and we will issue a full refund or send a replacement at no additional cost, per your preference. Refunds for damaged books must be requested within 7 days of delivery.
For bulk orders (e.g., bookstores or organizations), damaged books will be replaced within 30 days of receipt. Bulk buyers may request up to 25 additional copies annually at no extra cost, by request only. Additional copies beyond this limit are charged at $49.95 per book.
By purchasing or redeeming a book or digital content, you agree to these Terms and Conditions. You represent that you are at least the age of majority in your state or province or have consent to allow minor dependents to use this site. You may not use our products for illegal or unauthorized purposes or violate any laws, including copyright laws. You must not transmit viruses or destructive code. Breaching these terms will result in immediate termination of your access.
We reserve the right to refuse service to anyone at any time. Your content (excluding credit card information) may be transferred unencrypted over networks to conform to technical requirements. Credit card information is always encrypted during transfer. You agree not to reproduce, copy, sell, or exploit any part of the service or website content without written permission. Headings in this agreement are for convenience and do not affect the terms.
We are not responsible if website information is inaccurate, incomplete, or outdated. Content is for general information only and should not be relied upon without consulting more accurate or timely sources. Reliance on website content is at your own risk. Historical information is provided for reference only and may not be current. We may modify the site’s content at any time but are not obligated to update it. You are responsible for monitoring changes to the site.
Prices are subject to change without notice. We may modify or discontinue the service or any content without notice and are not liable for such changes.
Products are available exclusively through www.JacquelineMaddison.com and are subject to our return policy. We strive to display product images accurately but cannot guarantee your device’s display accuracy. We may limit sales to any person, region, or jurisdiction and reserve the right to discontinue products or change descriptions and pricing without notice. We do not warrant that products will meet your expectations or that errors will be corrected.
We may refuse, limit, or cancel orders at our discretion, including those from the same account, credit card, or address. We will attempt to notify you of changes or cancellations using the provided contact information. You agree to provide accurate and current account and billing information and to update it promptly as needed.
Third-party links on our site may direct you to unaffiliated websites. We are not responsible for their content, accuracy, or any related harm or damages. Review third-party policies before engaging in transactions. Direct complaints or questions about third-party products to the third party.
Comments or submissions sent to us (e.g., reviews or suggestions) may be edited, published, or distributed without restriction. We are not obligated to keep comments confidential, pay compensation, or respond. We may monitor or remove content deemed unlawful or objectionable. Your comments must not violate third-party rights or contain harmful material. You are responsible for the accuracy of your comments, and we assume no liability for them.
Your personal information is governed by our Privacy Policy, available at www.JacquelineMaddison.com/privacy-policy.
We may correct errors or inaccuracies in product descriptions, pricing, or availability without notice, including after an order is placed. We are not obligated to update information unless required by law.
You may not use the site for unlawful purposes, to violate laws or intellectual property rights, or to engage in harmful or malicious activities. Violations may result in termination of your access.
We do not guarantee uninterrupted, secure, or error-free service. Products and services are provided “as is” without warranties. We are not liable for any damages arising from your use of the service or products, to the maximum extent permitted by law.
You agree to indemnify Jacqueline Maddison and affiliates from claims arising from your breach of these terms or violation of any law or third-party rights.
If any provision is unlawful or unenforceable, it will be severed, and the remaining provisions will remain valid.
These terms are effective until terminated by you or us. You may terminate by ceasing use of the site or notifying us. We may terminate your access for non-compliance without notice, and you remain liable for amounts due.
These terms, along with posted policies, constitute the entire agreement, superseding prior agreements. Our failure to enforce any provision is not a waiver.
These terms are governed by the laws of California, USA.
We may update these terms by posting changes on the website. Continued use constitutes acceptance of changes.
For questions about these Terms and Conditions, contact us at contact@jacquelinemaddison.com.